FAQ

As a factory we pride itself on bringing real value to our Customers, and that means both beautiful productions and a smooth development process from start to finish. Whether you have a fully articulated packaging printing products concept or simply a product and a budget, we will address your specific needs and endeavor to provide you the best possible service.

To that end, we have assembled our most common questions regarding the design, engineering and manufacturing of custom productions

Do you have a range of stock items for sale? Yes. We have some items can be retailed. Your can visit our online store

What is your minimum quantity? 10 rolls each design to get start. Different cusomized products have different minimum order quantity, You can see production description or contact us.

How can I get a sample to check your quality? You can require for samples to check our quality. Free for 6 sample to check the design and paper quality, as long as you afford the express freight. 

Can you do the design for us? Yes. We have a professional team having rich experience for products design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect washi tapes. 

Payment Terms: 

Do you ship worldwide? Yes, there will be 3~7 working days during shipping process all over the world.

What is the general lead time? Our general lead time for available stock item is within 3 woring days from receipt of Purchase Order. Customized order need to approval sample, artwork, deposit, etc. Some projects could take longer depending on project requirements.

Packaging for products? Standard pack is 1 roll/shrink wrap with dotted line for easy tear, 60 rolls for standard size 15mm x 10m, we also accept package customization from customers.