Please let us know when you received the goods that it happen damaged, in order to claim for compensation from express company
Please send us photo and state about the product quality problem when it happened in our DEVIATION OF INDUSTRY STANDARD- on Conditions of Use,our sale manager would sort it out for you patiently
CLAIM FOR LOST DURING DELIVERY-
Shipping fee on the PI is not including insurance, express risk is also a common risk due to the delivery of goods in the process, the Courier company may cause loss of goods. Please do let us know the lost quantity ASAP when you are in this case, so we could assist to claim from Courier company. We don't cover the lost during delivery, if extra insurance needed, please contact with our sale manager before each order delivery.